Privacy Policy
Last updated on: September 07, 2025
Introduction
At Wisdom Arising Counselling, your privacy is deeply respected. I am committed to protecting your personal information and ensuring that every virtual interaction is secure and confidential. This Privacy Policy explains how I collect, use, and safeguard the information you provide.
Personal identification information
I may collect personal information in the following ways:
When you book a counselling or NeuroMovement session
When you complete intake forms or assessments
When you communicate with me by email, phone, or through the website
The information collected may include your name, email address, phone number, and payment details. This information is used only for scheduling, providing services, and processing payments.
Confidentiality in Counselling
Everything shared in a counselling session is treated as confidential and protected under Canadian privacy law. The only exceptions are situations where disclosure is required by law (for example, risk of harm to yourself or others, or a court order).
Technology and Security
All platforms used for booking, communication, and virtual sessions are PIPEDA-compliant and designed to meet the security standards required for professional counselling services in Canada. This includes encrypted video platforms and secure payment processors.
Non-Personal Information
To process transactions: We may use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
Payments
All payments are processed securely through trusted third-party providers. I do not store your full payment information on this site.
Cookies
The website may use cookies to improve your browsing experience. You may choose to disable cookies in your browser, though some features of the site may not function as intended.
Sharing Information
Your personal information will never be sold, traded, or rented. Information may only be shared with trusted service providers as required to deliver services (such as payment processing or secure video platforms).
Your Consent
By using this site and booking services, you consent to the collection and use of your information as outlined in this policy.
Updates to this Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.
